Payment Policy

At Amazing Grace Gifts, we are committed to providing a secure, transparent, and convenient checkout experience. This Payment Policy explains our accepted payment methods, security measures, and how we process transactions to protect your financial information.

1. Accepted Payment Methods

We accept the following secure payment options to give you flexibility at checkout:

• Credit Cards: Visa, MasterCard, American Express, and Discover
• Debit Cards: All major debit cards accepted for direct payment
• PayPal: Pay using your PayPal balance or linked bank account

Important: You do not need a PayPal account to complete your purchase. At checkout, simply select “Pay with Debit or Credit Card” on the PayPal payment screen to proceed as a guest.

2. Payment Security & Data Protection

Your payment security is our highest priority. All transactions on Amazing Grace Gifts are protected by:

• SSL Encryption: 256-bit SSL (Secure Socket Layer) technology encrypts all data transmitted between your browser and our servers
• PCI-DSS Compliance: Our payment processors are fully compliant with Payment Card Industry Data Security Standards
• Tokenization: Card details are converted into secure tokens; we never see or store your full card number
• Fraud Detection: Advanced algorithms monitor transactions for suspicious activity in real-time

Security Certification: Our payment systems are PCI-DSS Level 1 Certified, the highest level of payment security compliance.

3. Payment Currency

All prices displayed on amazinggracegifts.com are in United States Dollars (USD). If you are paying from outside the United States, your payment provider (bank or PayPal) may apply currency conversion fees or international transaction charges. Please check with your financial institution for details on applicable exchange rates and fees.

4. When Is Payment Charged?

Your payment method will be charged immediately upon successful order completion. By clicking “Complete Purchase” or “Place Order,” you authorize Amazing Grace Gifts and our payment partners to charge the total amount shown, including:

• Product price(s)
• Applicable taxes (sales tax, VAT, etc.)
• Shipping and handling fees
• Any promotional discounts or credits applied

5. Payment Verification & Authorization

To prevent fraud and protect our customers, we may need to verify certain orders before processing. This may include:

• Contacting you via email or phone to confirm order details
• Requesting additional identification or proof of address
• Verifying billing address with card issuer

We reserve the right to cancel or refuse any order that we determine, in our sole discretion, to be fraudulent or unauthorized. This helps protect both our customers and our business from fraudulent activity.

6. Declined or Failed Payments

If your payment is declined or unsuccessful, your order will not be processed. Common reasons for payment failure include:

• Insufficient funds in your account
• Incorrect card number, expiration date, or CVV code
• Billing address mismatch with card issuer records
• Daily spending limit exceeded on your card
• Card issuer security hold or block
• Expired credit or debit card

If your payment fails, please verify your payment details and try again, or contact your bank or card issuer for assistance. You may also try an alternative payment method from those listed above.

7. Order Confirmation & Receipt

Once your payment is successfully processed, you will receive:

• Immediate on-screen confirmation with your unique order number
• Email confirmation sent to the email address you provided at checkout, containing:
  • Complete order summary and itemized receipt
  • Billing and shipping information
  • Estimated delivery timeframe
  • Payment method used and amount charged
  • Order tracking information (when available)

Please save this confirmation email for your records. If you do not receive a confirmation email within 24 hours of placing your order, please check your spam or junk folder, or contact our customer support team immediately.

8. Pricing Errors & Corrections

While we strive for accuracy in all product pricing and descriptions, errors may occasionally occur on our website. If we discover a pricing error for an item you have ordered, we will notify you as soon as possible and give you the option to:

• Proceed with the order at the correct price, or
• Cancel the order and receive a full refund to your original payment method

We are not obligated to honor pricing errors and reserve the right to cancel affected orders, even after payment confirmation has been sent.

9. Refunds & Payment Reversals

If your order is canceled or qualifies for a refund under our Refund & Return Policy, we will process your refund to the original payment method used for the purchase. Refund processing times vary by payment method:

• Credit Cards: 5-10 business days after refund approval (actual credit to your account depends on your card issuer)
• Debit Cards: 5-10 business days after refund approval
• PayPal: 1-3 business days after refund approval

Important: Amazing Grace Gifts processes refunds promptly, but we cannot control or expedite the time it takes for your financial institution to post the credit to your account. Please contact your bank or card issuer if you have questions about refund timing.

10. Chargebacks & Payment Disputes

If you have concerns about a charge on your account or believe there is an error with your order, please contact us first at [email protected] before filing a chargeback or dispute with your bank or credit card company.

Most payment issues can be resolved quickly and amicably through direct communication with our customer service team. Filing an unauthorized chargeback may result in:

• Account suspension or termination
• Additional chargeback processing fees
• Potential legal action to recover funds and fees

11. Taxes, Duties & Additional Fees

Applicable sales tax will be automatically calculated and added to your order total at checkout based on your shipping address and local tax regulations.

For International Orders: Customers outside the United States may be responsible for import duties, customs fees, VAT (Value Added Tax), or other charges imposed by your country’s customs authority. These fees are determined by your local government and are not included in our product prices or shipping costs. The customer is responsible for paying all such fees to receive their order.

12. Split Payments & Partial Payments

At this time, we do not accept split payments across multiple payment methods or partial payment plans. The full order amount must be paid in a single transaction using one of our accepted payment methods.

13. Payment Information Storage

Amazing Grace Gifts does not store complete credit card or debit card information on our servers. When you save a payment method for future purchases (if using PayPal or a stored payment option), only tokenized information is retained by our secure payment processor. You can manage or remove saved payment methods through your account settings at any time.

14. Third-Party Payment Processors

We use trusted third-party payment processors including PayPal and authorized payment gateways to handle all financial transactions. These processors are fully compliant with industry security standards and regulations. When you make a purchase, you may be redirected to the payment processor’s secure server to complete your transaction. Please review their privacy policies and terms of service for additional information.

15. Gift Cards & Store Credit

If you are using a gift card, promotional code, or store credit, it will be applied at checkout before your payment method is charged. Any remaining balance after gift card or credit application will be charged to your selected payment method. Gift cards and store credits are subject to their own terms and conditions.

16. Changes to Payment Policy

We may update this Payment Policy from time to time to reflect changes in our business practices, technology, legal requirements, or payment processing methods. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically. Your continued use of our website and services after changes are posted constitutes acceptance of the updated Payment Policy.

17. Contact Us – Payment Support

If you have any questions, concerns, or issues regarding payments, billing, receipts, or this Payment Policy, please contact our customer support team:

• Email: [email protected]
• Website: https://amazinggracegifts.com

When contacting us about a payment issue, please include your order number, the email address used for the order, and a detailed description of your concern for faster assistance.

Last Updated

This Payment Policy was last updated on November 7, 2025.

Effective Date: November 7, 2024